Driver
License
Reinstatement

ServiceArizona is an easy way for Arizona residents to take care of Motor Vehicle Division business, any time of the day or night, from the comfort of their home or office. Currently, Arizona residents can use ServiceArizona for online Vehicle Registration Renewals, Personalized/Specialty Plates, Fleet Registration Renewals, Address Changes, ordering duplicate Driver Licenses and Identification Cards with or without an address change, obtaining a Restricted Use 3-Day Permit, viewing available Plate Credit, Driver License Reinstatement, Voter Registration, Duplicate Vehicle Registration, Vehicle Sold Notice, and for Fleet Application.

What about security?

Your privacy and security are our highest priority. That's why we're hard at work on an ongoing basis to keep ServiceArizona one of the most secure websites on the Internet. Here are just a few of the things we are doing to protect you:

• All confidential records are kept locked inside an "electronic vault" protected by IBM's most advanced security technologies and among the most comprehensive security programs and services in the industry...the IBM Secureway(tm) line of products.
• All ServiceArizona transactions convert to a secured mode, using encryption through secured socket layer (SSL), as soon as the customer clicks on the icon from the home page. All personal information is encrypted when sent from or received by the customer's computer.
• Professional IBM security specialists have trained IBM's employees on security procedures. These procedures are checked and double-checked by both the Arizona Motor Vehicle Division and IBM's security experts on a regular basis.
• IBM conducts audits of every security checkpoint several times a year. This includes a rigorous inspection of IBM technology, procedures, training and personnel.

How does EZ Reinstatement work?

• The first step is to enter personal information such as name, license number, and date of birth. This step will also allow you to view the fee breakdown and will determine eligibility.
• The second step is to change your address (which is optional), or change the Driver License number when it is the social security number.
• The third step is to view the fee total and provide credit card information.
• The fourth step is to view confirmation and print out or write down your confirmation number.
• The last step is an optional survey.

How much does it cost to reinstate a Driver License?

The cost varies and includes all reinstatement fees plus a reapplication fee when applicable.

What fees are associated with reinstating a Driver License?

• Any driver improvement suspension - $10.00
• Any driver improvement extension - $10.00
• Disqualification - $10.00
• DUI Suspensions - $10.00
• Implied Consent suspension - $10.00
• Implied Consent extension - $10.00
• Admin Per Se suspension - $50.00
• Admin Per Se extension - $50.00
• Revocations - $20.00
• Revocation extension - $20.00
• Suspension due to insurance cancellation - $10.00
• Accident Verification suspensions - $10.00
• Court directed suspensions - $10.00
• Judgment - $10.00
• Traffic Complaint Suspension - $10.00
• Non-Resident Violator Compact Suspensions - $10.00
• Abandoned Vehicle Fee (Assessed prior to 3/1/2011) - $50.00 or $200.00
• Abandoned Vehicle Fee (Effective 3/1/2011) - $500.00 or $600.00
• Returned Check Fee - $25.00
• Reapplication Fee - varies based on age from $10.00 - $25.00
• Endorsement Fee - varies from $7.00 - $10.00

How can I reinstate a suspension?

This can vary, depending on the reason for the suspension. Certain suspensions only require the payment of reinstatement fees after the suspension period is over. Court ordered suspensions may require a clearance from the court. Suspensions as a result of a Driving Under the Influence (DUI) conviction, Implied Consent violation or Mandatory Insurance violation require the filing of an SR-22 certificate with MVD and payment of reinstatement fees after the period of suspension is over.

What is a traffic complaint suspension?

If you fail to appear in court, or fail to pay a fine for a moving traffic violation, the court may direct MVD to suspend your driving privileges. When you have satisfied the court, you may apply for reinstatement at ServiceArizona's EZ Reinstatement Web site.

How can I reinstate a revocation?

MVD must conduct an investigation of your driving record by reviewing department records and other sufficient evidence to determine that all withdrawl actions are complete; that you have not committed any traffic violations during the period of revocation; and that all other statutory requirements are satisfied. After the investigation, you may receive a Permission to Apply notice.

If the revocation is alcohol or drug related, you will need to provide MVD with a current evaluation from a licensed physician, psychologist or certified substance abuse counselor regarding your ability to safely operate a motor vehicle. For alcohol and drug related revocations you will be required to file an SR-22 certificate with MVD.

If you need to begin the investigation process, you may request an investigation packet by telephone. In order to verify your eligibility, the Customer Service Representative may require your full name, date of birth and driver license number at the time of the call.

What is an SR-22 Certificate?
The SR22 form is a certification of future proof of financial responsibility. Failure to maintain proof of future financial responsibility for the required length of time may result in a loss of your driving privilege and/or vehicle registration. You may obtain an SR22 from any insurance company that is licensed to conduct business in the state of Arizona.

Who can use ServiceArizona to reinstate a Driver License?

Any individual who has met all the requirements to reinstate their driver license except for paying the reinstatement fee(s) and a reapplication fee (when applicable).

What services are provided through EZ Reinstatement?

• Reissue of a Driver License
• Address Changes (Mailing and Residential)
• The option to have their Driver License record information released
• The option to change the Driver License number from a social security number to an MVD system generated number

What do I need to have in order to reinstate my Driver License?

You will need your name, date of birth, and license number. If you do not know your license number, you will need your name, date of birth, social security number, street address, eye color and zip code.

• A valid Visa, MasterCard, Discover or American Express credit card.
• A web browser that supports Secure Socket Layer (SSL) such as Netscape or Internet Explorer.

How do I change my address?

• ServiceArizona's EZ Reinstatement process allows customers to change both their residential address and mailing address on their Driver License.
• Motor Vehicle Division (MVD) has developed a computer system that links all of your records together on each vehicle on which you are listed as the registration recipient.
• Registration recipient is defined as the vehicle owner or registrant who is designated on the MVD database to receive the registration for a vehicle.
• Only provide a mailing address if you want mail sent to an address that is different from your residential address. The residential address cannot be a P.O. Box or Route.
• For privacy and confidentiality, ServiceArizona will display a partial address (when available) and the date of the last address change on record.
• A partial address will display for both the residential and mailing. The partial address, the first few characters of your address and full city, are displayed to help you determine if your address needs to be updated (ex. 2811 Tucson).

Can I change my address to a military address?

Yes, a military address may be entered as a mailing address. However, your resident address must be your Arizona address. To enter a military address you will need to enter the APO or FPO in the City field and AE, AP or AA in the State field.

What address can I have listed on my Driver License?

ServiceArizona's EZ Reinstate allows customers to select either their residential address or their mailing address to display when reissuing a Driver License.

Note: The address displayed on your Driver License is the address that will be used for mailing.

Where will my Driver License be sent?

Your Driver License will be mailed to the address that is requested to be displayed on Driver License.

How long will it take to get my Driver License?

You should receive your Driver License within 5 working days.

Why does my Social Security number need to be verified?

You are required by ARS 28-3158 (D)(5) and 42 USC 405(c)(2)(C) to provide your Social Security number. It will be used to verify your identity and to comply with federal and state child support enforcement laws. It will not be used as your driver license number and may not be released to anyone without your consent, except when it is a matter of public health or safety, or when the individual or entity requesting such information is otherwise authorized to obtain it under federal law.

If your Social Security number has not been verified, you will be asked to provide it so it can be verified. You will not be allowed to continue unless you provide your Social Security number.

How can I change my Driver License number when it is my Social Security Number?

As part of the reinstatement process, you will be given the option to change your Driver License number from your social security number to an MVD system generated number.

To whom will my Driver License record information be released?

The Federal Driver's Privacy Protection Act 18 U.S.C. 2721-2725, as well as Title 28, Chapter 2, Article 5 of the Arizona Revised Statutes, specifies that the personal information contained in your Driver License or Identification Card record may not be released to anyone without your consent, except when it is a matter of public health or safety, or when the individual or entity requesting such information is otherwise authorized to obtain it under federal law. However, during the reinstatement process, you may consent to the release of your Driver License record information to any individual or entity that makes a proper request.

What is an organ donor?

Someone who gives the gift of life by donating organs for transplantation.

Who can be an organ donor?

All people - regardless of age - can be considered as potential organ donors. Medical suitability for donation is determined at the time of death.

How can I register to become an organ donor?

Effective December 18, 2005, a driver license, commercial driver license, instruction permit, or identification customer may authorize the Division to release their name and address information to the Arizona Donor Registry by checking a box on the application. You may also register anytime by visiting www.servicearizona.com and clicking the Donate Life logo or by calling 1-800-94-DONOR for a registry form.

What is the system availability schedule?

ServiceArizona is available 7 days a week, 24 hours a day with the exception of the following time periods:

• Credit card transactions will not be performed during the time period between 11:50PM and 12:10AM.
• ServiceArizona will not be available each Sunday between midnight and 2:00AM for maintenance.
  

What forms of payment are accepted?

You may pay with credit cards or check cards. Check cards are linked to checking accounts and are accepted anywhere credit cards are accepted. Check card purchases are automatically deducted from the linked checking account.

How do I contact MVD if I have additional questions?

If you have additional questions, please contact the Motor Vehicle Division at one of the numbers listed below.

Phoenix	(602) 255-0072
Tucson	(520) 629-9808
Elsewhere in Arizona	(800) 251-5866

Where is the nearest MVD office, third party provider, or emission station?

Nearest MVD Office and Third Party Provider
Emission Station Locations